● Now Accepting New Participants
Clinically Led.
Genuinely Compassionate.
Raya Care is a registered NDIS provider in Western Sydney, founded by a Registered Nurse with over 25 years of mental health and complex care experience. We specialise in the support that others find too challenging.
Raya Care
Shepherding Your Wellbeing
25+
Years Clinical Experience
16
NDIS Registration Groups
No waitlists. We respond to every enquiry within 24 hours. Book your free consultation now →
🛡️ NDIS Registered (4-LDXKJC2) ⏱️ 25+ Years Clinical Experience ✅ RN-Led Governance 📍 Serving Western Sydney
What We Do
Our Services
Comprehensive, clinically led support for participants with complex needs across Western Sydney.
❤️ High-Intensity Personal Care
Complex medical and behavioural support delivered by clinically trained staff under RN oversight. For participants with the highest care needs.
🏥 Community Nursing
Medication management, wound care, chronic disease monitoring, and hospital-to-home transitions — all led by experienced Registered Nurses.
🏠 SIL/SDA Shared Living
24/7 support in Supported Independent Living and Specialist Disability Accommodation. Hospital-to-home planning and roster coordination.
👥 Life Skills & Community
Building independence through daily routines, social programs, and community connection. Group and centre-based activities for social participation.
💡 Therapeutic Supports
Psychosocial recovery and wellbeing-focused supports to help achieve personal goals. Tailored therapeutic interventions for mental health recovery.
The Difference
Why Families Choose Us
01
Clinical Leadership
Every support plan is overseen by our RN Clinical Director with 25+ years of mental health and complex care experience.
02
Complex Care Capability
We take on the cases others decline. High-intensity personal care, behavioural support, and complex medical needs are our specialty.
03
Real-Time Transparency
Family notifications, digital care logs, and progress dashboards. You always know what is happening with your loved one’s care.
04
Cultural Competence
Arabic, Vietnamese, Mandarin, and Assyrian spoken. Our multilingual team understands and respects Western Sydney’s diverse communities.
05
Fast Intake
No 6-week waitlists. We move quickly to assess your needs and start delivering support sooner, not later.
06
Audit-Proof Compliance
Quarterly mock audits, clinical governance committee, and systematic documentation. Built for accountability from day one.
Our Story
Meet Our Founder
Nagewa “Nana” Raya
RN, Clinical Director
Nana is a dedicated Registered Nurse with over 25 years of clinical experience across mental health, complex care, community nursing, and hospital settings.
She founded Raya Care because she saw too many people with complex needs fall through the cracks — not because the system failed them, but because no provider was brave enough to take on their complexity.
Her clinical leadership underpins every aspect of Raya Care’s service delivery.
Common Questions
Frequently Asked Questions
How quickly can I start receiving support?
We respond to every enquiry within 24 hours. Unlike many providers, we have no 6-week waitlists. Once we understand your needs and your NDIS plan, we can often begin support within days, not months.
What areas do you service?
We serve Western Sydney including Bankstown, Fairfield, Liverpool, Canterbury, Blacktown, and Parramatta. We are expanding and can discuss your location during the consultation.
Do I need an NDIS plan to access your services?
Yes, our services are funded through the NDIS. If you have an existing NDIS plan with relevant supports, we can start immediately. If you need help understanding your plan or accessing supports, our team can guide you through the process.
What makes Raya Care different from other NDIS providers?
We are clinically led by a Registered Nurse with 25+ years of experience. We specialise in complex, high-needs participants that other providers decline. We use real-time digital transparency so families always know what is happening, and our multilingual team serves diverse communities.
Can you help with hospital-to-home transitions?
Absolutely. This is one of our core strengths. Our Community Nursing and SIL/SDA teams coordinate with hospitals, psychiatrists, and allied health professionals to ensure safe, supported transitions from hospital to community living.
What languages does your team speak?
Our team speaks English, Arabic, Vietnamese, Mandarin, and Assyrian. We understand the cultural needs of Western Sydney’s diverse communities and can match participants with culturally appropriate support workers.
Get Started
Book Your Free Consultation
No waitlists. No obligations. We will be in touch within 24 hours.
Fill in the form below to request your free consultation. We respond to every enquiry within 24 hours.
🔒 Your information is private and secure. We will never share your details.
Ready to Experience the Difference?
Take the first step towards clinically led, compassionate care for your loved one.
✉️ info@rayacare.com.au 📍 Fenwick St, Bankstown 2200, NSW
Raya Care Group Pty Ltd
ABN 51 671 542 288 | NDIS Reg: 4-LDXKJC2
© 2026 Raya Care. All rights reserved.